Legal Text

Privacy policy

In accordance with the provisions of the General Data Protection Regulation RGPD EU 679/2016 and the Organic Law 3/2018 of December 5, 2018, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information on the processing of your personal data:

Who is responsible for the processing of your personal data?

Responsible for the treatment: GALLEY ORDER SERVICES SL. NIF/CIF: B56919467, Address: C. NICOLAU CALAFAT, 5 2º A, 07007 PALMA, Phone +34 615 404 380, Email: info@galley-order.com.

What data do we process?

In GALLEY ORDER SERVICES SL. process personal data provided by you through the completion of the forms provided for this purpose on this website, personal data arising from the provision or procurement of our services or products and / or personal data arising from the business relationship you have with us. In addition, we process personal data generated in the context of your activity on our website, which category includes your browsing data obtained through the website.

It is important for us to keep the record of your personal data up to date. You are obliged to keep us informed of any changes or errors in your personal data as soon as possible by contacting us at the following e-mail address: info@galley-order.com.

For what purposes do we process your personal data?

Purpose: GALLEY ORDER SERVICES SL. may process your personal data for the following purposes:

  • Management and maintenance of the services provided through the website.
  • Management and attention to queries and requests for information made by users through the contact form. The e-mail address and personal data that you provide us through the contact form on the website will be used exclusively to answer the queries that you send us through this means.
  • Compliance with applicable legal obligations.
  • Sending commercial communications and newsletters, as well as advertising our services and products.
  • Management of the contracting of our services and/or products.
  • Management of requests for information or requests for quotations of our services or products.
  • Conduct surveys to improve our services.
  • If you have consented and in order to be able to offer you services according to your interests, your personal data may be used to create a commercial profile. No automated decisions will be made on the basis of such a profile.
  • We keep your personal data in our systems and files for the time necessary to carry out the purposes of processing, and to comply with the provisions of applicable law. Your personal data will be retained for as long as there is a contractual and/or commercial relationship with you, or as long as you do not exercise your right to erasure and/or limitation of the processing of your data. The period of retention of personal data will vary depending on the purposes of the processing and in general:
  • The personal data you provide us in the event of contracting our services or products will be retained during the contractual relationship and, once it is terminated, during the period of limitation of legal actions that may arise from it.
  • The personal data you provide us to manage requests for information or inquiries through the contact form will be retained as long as you do not request its deletion or cancellation.
  • The personal data you provide to subscribe to our Newsletter or newsletters will be kept as long as you do not request its deletion, opposition and/or limitation.
  • The personal data obtained from your browsing and consumption habits, as well as the commercial profile obtained, will be kept as long as you do not request their deletion or cancellation.
  • Your personal data will be kept for as long as they are useful for the purposes indicated and, in any case, for the legal periods and the time necessary to meet possible liabilities arising from the processing.

Data security.

We have appropriate technical and organizational security measures in place to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction or damage, ensuring their integrity and confidentiality. The technical and organizational security measures implemented make it possible to: guarantee the permanent confidentiality, integrity, availability and resilience of the processing systems and services; restore availability and access to personal data promptly in the event of a physical or technical incident; and regularly verify, evaluate and assess the effectiveness of the technical and organizational measures implemented to ensure the security of the processing.

These technical and organizational security measures have been designed taking into account our IT infrastructure, the state of the art in accordance with current standards and practices, the cost of implementation and the nature, scope, context and purposes of the processing, as well as the risks of varying likelihood and severity of the processing to your personal data.

What is the legitimacy for the processing of your data?

Legitimation: The legitimacy to process your personal data is based on:

  • The execution and maintenance of a contractual and commercial relationship with you, such as, for example the contracting of products and services of the entity, management and request for quotations of the entity’s products and/or services, all in accordance with the provisions of Article 6.1.B of the RGPD (EU) 679/2016 and the Organic Law 3/2018, of December 5 (LOPDPGDDD).
  • Your express consent for one or more purposes, such as sending advertising communications or own or third party newsletters, management of curriculum vitae mailings, participation in activities or contests, all in accordance with the provisions of Article 6.1.A of the RGPD (EU) 679/2016 and the Organic Law 3/2018, of December 5 (LOPDPGDDD).
  • Compliance with various legal obligations, all in accordance with the provisions of Article 6.1.C of the RGPD (EU) 679/2016 and the Organic Law 3/2018, of December 5 (LOPDPGDD).
  • The satisfaction of legitimate interests pursued by the controller or by a third party, for example, for security reasons, to improve our services and or to handle your requests or queries.

During the data collection process, and in every place on the website where personal data are requested, the user will be informed, either by means of a hyperlink or by including the appropriate mentions in the form itself, of the mandatory or not nature of the collection of personal data.

The personal data requested in the forms on the website are, in general, mandatory (unless otherwise specified in the required field) to fulfill the established purposes. Therefore, if the personal data requested are not provided, or are not provided correctly, they cannot be fulfilled.

There is an obligation to provide your personal data in the event of contracting a service or product, and / or in those cases of requesting a quote or offer.

The sending of advertising communications, newsletters or newsletters of our products and services is based on the consent that you are requested, without in any case the withdrawal of this consent conditions the contractual or commercial relationship that you have with us.

If you have authorized us to send advertising of our services and products, your personal data may be used to manage the sending of advertising offers and newsletters through electronic means. In these cases the provisions of art. 20 and 21 of Law 34/2002, of July 11, 2002, on services of the information society and electronic commerce, regarding the use and processing of your personal data in order to manage the sending of advertising by electronic means, are applicable.

In case you have checked the option to receive advertising, or if you have subscribed to our newsletter, you can cancel this option at any time.

To which recipients will your data be communicated?

Recipients: In general, your personal data will not be communicated to any third party outside the entity, unless legally obliged to do so. However, we inform you that third party providers may have access to your personal data as processors, in the framework of the provision of a service for the entity responsible for the processing. We inform you that you can request the complete list of the recipients who may receive your personal data as processors or as third party recipients by transfer at the following e-mail address: info@galley-order.com. In addition to the above, the entity may make assignments or communications of personal data to meet its obligations to the Public Administrations in cases where required, in accordance with current legislation.

-International data transfers:

In order to carry out the data processing activities detailed above, we may transfer data to countries outside the European Economic Area (EEA), and store such data in physical or digital databases managed by entities acting on our behalf. Database management and data processing are limited to the purposes of the processing, and are carried out in accordance with applicable data protection laws and regulations. In the event that data is sent outside the EEA, the company will use appropriate contractual measures to ensure data protection, which may include, among others, contracts based on the standard data protection clauses adopted by the European Commission applicable to the sending of personal data outside the EEA.

What rights does [usted] have regarding the processing of your personal data?

Rights: You have the right to obtain access to your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims. In addition, and for reasons related to your particular situation, you may object to the processing of your data, in which case your personal information will no longer be processed for those purposes for which you have expressed your opposition. Where technically feasible, you may request the portability of your data to another data controller. To exercise these rights, in accordance with current legislation, you can contact GALLEY ORDER SERVICES SL. by mail, enclosing a copy of a document proving your identity (ID card). C. NICOLAU CALAFAT, 5 2º A, 07007 PALMA or email info@galley-order.com. You have the right to file a Claim before the Control Authority: Spanish Data Protection Agency (www.agpd.es). Origin of the Personal Data: the interested party.

You expressly agree to the inclusion of personal data collected while browsing the website and / or provided by filling out any form, as well as those arising from a possible business relationship, in the automated files of personal data of the entity.

The entity guarantees the confidentiality of users’ personal data. However, the entity will disclose to the competent public authorities the personal data and any other information in its possession or accessible through its systems and is required, in accordance with the laws and regulations applicable to the case. Personal data may be kept in the files owned by GALLEY ORDER SERVICES SL. even after the end of the commercial relations formalized through the website of the entity, exclusively for the purposes indicated above and, in any case, during the legally established periods, at the disposal of administrative or judicial authorities.

Use of social networks.

When you interact with our website through various social networks, such as when you connect or follow us or share our content on social networks (Facebook, Twitter, LinkedIn, Instagram or others), we may receive information from those social networks, including information about your profile, user ID associated with your social network account, and any other public information that you allow to be shared with third parties on the social network.

The entity uses social networks with the purpose of informing about the services it offers, as well as any other activity or event that is carried out and wants to publicize, but at no time will obtain from them personal data of users who interact in them, unless there is express authorization.

These data are only used within the social network itself and are not incorporated into any processing system.

Social networks have their own terms of use and privacy policies that you are obliged to take into account and observe if you make use of them.

Cookie Policy

The entity GALLEY ORDER SERVICES SL. NIF/CIF: B56919467, Address: C. NICOLAU CALAFAT, 5 2º A, 07007 PALMA, Phone +34 615 404 380, Email: info@galley-order.com and web: galleyorder.com expressly informs the user that, in accordance with art. 22.2 of Law 34/2002, of July 11, 2002, of services of the information society and electronic commerce (LSSI), this website uses cookies in order to provide a better service and provide a better browsing experience.

In this Cookies Policy you will find the description and purpose of each of the cookies used, as well as their name, the sending server, their expiration date and information on how to verify if there is an international transfer of data.

We want to inform you clearly and precisely about the cookies we use, detailing below: what a cookie is, what it is used for, what types of cookies we use, what their purpose is and how you can configure or disable them if you wish.

What is a cookie?

A ‘cookie’ is a file that is downloaded by websites and sent to the browser by certain web pages, which are stored in the user’s terminal, which can be a personal computer, a cell phone, a tablet, etc. These files allow the website to remember information about your visit, such as language and preferred options, allowing you to retrieve information about the navigation that is made from your computer. This is intended to facilitate your next visit and make the site, by personalizing its content, more useful.

How are cookies used?

By browsing this website, the user accepts that cookies may be installed on your terminal, which allow us to know the following information:

  • Recognize you as a user.
  • Obtain information about your browsing habits.
  • Customize the way content is displayed.
  • Statistical information on the use of the web.
    • The user’s login to keep the session active on the website.
    • The preferred web format for access from mobile devices.
    • The last searches performed in the web services and personalization data of these services.
    • Information about the advertisements shown to the user.
    • Information on the surveys in which the user has participated.
    • Social network connection data for users who log in with their Facebook or Twitter user.

Below, you will find a classification of the cookies that exist and may be used on our website, taking into account that the same cookie may be included in more than one category.

Types of Cookies:

  1. Types of cookies according to the period of time they remain activated. Depending on the length of time they remain activated in the terminal equipment, this website can use both temporary session cookies and permanent cookies.
    1. Session cookies: Session cookies store data only while the user accesses the web. They are usually used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion and disappear at the end of the session.
    2. Persistent/permanent cookies: persistent/permanent cookies store data in the terminal to be accessed and used in more than one session. The data that remains stored on the terminal can be accessed and processed for a period defined by the cookie manager, which can range from a few minutes to several years.
  2. Types of cookies according to their purpose. Depending on the purpose for which the data obtained through cookies are processed, the web can use:
    1. Strictly necessary cookies: Strictly necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensure basic functionality and security features of the website. These cookies do not store any personal information.
    2. Technical cookies: are those that allow the user to navigate through a website, platform or application, and the use of the different options or services that exist in it such as, for example, control traffic and data communication, identify the session, access restricted access parts, remember the elements that make up an order, make the buying process of an order, make the application for registration or participation in an event, use security features while browsing, store content for broadcasting videos or sound or share content through social networks.
    3. Personalization cookies: are those that allow the user to access the service with some general characteristics predefined according to a series of criteria in the user’s terminal such as, for example, the language, the type of browser through which the service is accessed, the regional configuration from where the service is accessed, the geolocation of the terminal and the regional configuration from where the service is accessed.
    4. Analytical cookies: are those that, treated by us or by third parties, allow us to quantify the number of users, and thus perform the measurement and statistical analysis of the use made by users of the service offered. To do this, your browsing on our website is analyzed in order to improve the supply of products or services available.
    5. Behavioral advertising cookies: are those that allow the management, in the most effective way possible, of advertising spaces that, where appropriate, the publisher has included on a website, application or platform from which it provides the requested service. These cookies store information on user behavior obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on the same.
  3. Types of cookies according to the entity that manages them. Depending on who is the entity that manages the equipment or domain from which cookies are sent and treat the data obtained, we can distinguish:
    1. Own cookies: those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself, and from which the service requested by the user is provided.
    2. Third-party cookies: are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies. Some web pages may install third-party cookies that allow the management and improvement of the services offered. For example, Google Analytics and Comscore statistical services.

By browsing or using our services, the user expressly accepts our use of cookies. However, the user has the option to prevent the generation of cookies and their elimination by selecting the appropriate option in your browser. In case of blocking the use of cookies in your browser, it is possible that some services or functionalities of the website may not be available.

The Entity uses the following cookies on this website for the purposes set out below:

Proprietary Cookies

CookieID
(ID of the cookie and how it appears in the browser cache)
Type
(Own or third party)
Expiration/Duration
(Expiration Date/Duration of the cookie once installed)
Domain
(What domain is the cookie associated with)
Description
(Function and purpose of the cookie)
wp-wpml_current_language Own Session galleyorder.com STRICTLY NECESSARY
privacy_embeds consent,tracking,vimeo 30 days galleyorder.com REQUIRED

Proprietary/Third Party Cookies

CookieID
(ID of the cookie and how it appears in the browser cache)
Type
(Own or third party)
Expiration/Duration
(Expiration date/Duration of the cookie once installed)
Domain
(What domain is the cookie associated with)
Description
(Function and purpose of the cookie)
_ga_NKDDHYNNM5R3 Own -Third parties. Provider: Google Analytics

Persistent

Expiration/Duration: 1 year.

.galleyorder.com ANALYTICS
_ga Own -Third parties. Provider: Google Analytics

Persistent (Temporary)

Duration: 24 Hours

.galleyorder.com ANALYTICS

Cookies do not contain information that can identify a specific user. With respect to us, the information obtained can only be associated with a specific user if that user is identified on the web. If so, such data will be treated in accordance with the privacy policy of the website, complying at all times with the requirements of current legislation on the protection of personal data. At any time the affected users may exercise their right to access, rectify and delete the data, as well as other rights as explained in the aforementioned privacy policy. For more information you should access our Data Protection Policy.

Cookies will be used only and exclusively for the time necessary to fulfill the purposes indicated in each cookie. In relation to third-party cookies, the retention periods may be consulted in the privacy policies and cookie policies of third parties. Once the cookie has expired, it may be renewed if the user accepts its use again.

You can find out about the transfers to third countries made by the third parties identified in this cookie policy in their corresponding policies.

How to manage cookies in the browser?

The user has the option to allow, block or delete cookies installed on your computer by configuring the browser options installed on your terminal.

How do I authorize the entity to use cookies on this website?

In relation to the use of cookies on this website described in the previous section, the user authorizes and consents to their use as follows: When the user accesses any page of the website, he/she will see a notice indicating that the GALLEY ORDER SERVICES SL. website uses cookies, and the user can accept or reject the use of cookies through the configuration of his/her browser. If the user does not configure his browser so that cookies are not activated, when browsing the GALLEY ORDER SERVICES SL. website and using its services, the user accepts the use of cookies.

How do I withdraw my consent to the use of cookies on this Web site?

The user has the option to stop accepting the use of cookies at any time through your browser, being able to allow, block or delete cookies installed on your computer by configuring the browser options you use on your device (computer, mobile, tablet). You can allow or block cookies, as well as delete your browsing data (including cookies) from the browser you use. You should consult the options and instructions provided by your browser to do so. You should note that if you accept third-party cookies, you must delete them from the browser option.

Without enabling the necessary and technical cookies described in this cookie policy, it is possible that some services or functionalities of the website may not be available.

Below are the links explaining how to perform this process in the main Internet browsers:

  • Chrome: https://support.google.com/chrome/answer/95647?hl=es&co=GENIE.Platform=Desktop.
  • Microsoft Edge: https://support.microsoft.com/es-es/microsoft-edge/eliminar-las-cookies-en-microsoft-edge -63947406-40ac-c3b8-57b9-2a946a29ae09.
  • Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias? redirectslug=enable-and-disable-cookies-that-sites-we&redirectlocale=en.
  • Safari: https://support.apple.com/es-es/guide/safari/sfri11471/mac.

Cookie Policy Update

GALLEY ORDER SERVICES SL. will update this policy when necessary, either because it is required by law or because it deletes or uses new cookies. Any modification of these conditions will be published on this website.

From the moment in which the new conditions are made known and available to the user by means of the publication of the aforementioned, the new cookie policies will be applicable, automatically replacing the previously published ones.

If you have any doubts about this cookies policy, you can contact GALLEY ORDER SERVICES SL. through the following e-mail info@galley-order.com.